Set your network apart with fast reliable support. Give users a place to browse help topics, or to contact you directly and receive responses right from the dashboard.
Support System takes your service from good to GREAT by adding a support ticket system complete with FAQ.
Quickly set up a full-featured FAQ and reliable ticketing system for your users. Bring the foundations of incredible support to your site or network.
Loads of Features for Top-tier Support
Support System is packed with everything you need to provide VIP service to your users.
- Easy-to-use interface for viewing and answering tickets
- Email notifications when new tickets arrive
- Assign tickets to specific team members/staff
- Fully functional editor lets you include styles and images in your responses
- Users get a handy built-in Dashboard menu that allows them to view, create and submit tickets
- Tickets status tracking
- Create an FAQ area where users can find and vote on existing answers
- Embed media (like helpful videos) in your FAQs
- Fully integrates with Pro Sites so you can make support a premium feature
- Powerful Multisite integration