WP Flat Visual Chat is a real-time AJAX live chat plugin for WordPress featuring a unique remote desktop viewer that lets operators visually guide customers through any page element. It provides comprehensive chat logs, file transfer capabilities, and customizable front-end settings without coding. For agencies and support teams, the plugin eliminates communication barriers by allowing visual two-way interaction directly on the customer’s screen.
WPExclusive members get access to WP Flat Visual Chat as part of a full plugin and theme library — plans from $9.99/month. See the full CodeCanyon collection →
What Is WP Flat Visual Chat?
WP Flat Visual Chat is developed by CodeCanyon and is a customer support plugin for WordPress. It belongs to the support category on WPExclusive, alongside other tools for live chat and customer communication.
The plugin solves the limitation of text-only support by enabling operators to see and highlight elements on the customer’s screen in real-time. It is designed for e-commerce sites, SaaS platforms, and service businesses needing visual assistance capabilities.
WP Flat Visual Chat Features
The plugin combines real-time messaging with visual interaction tools to create a comprehensive support environment.
Real-Time Visual Communication
The system uses Real Time AJAX chat technology to deliver instant messages without bloating or slowing down your site. Operators can view the exact page where the customer is browsing and initiate proactive chats when assistance is needed. The standout feature is the visual element selector that lets operators highlight specific items on the customer’s screen across different pages, creating a two-way visual dialogue that makes it one of the strongest tools in the WordPress support category.
Operator Management & Workflow
WP Flat Visual Chat includes a dedicated “Chat Operator” user role with customizable capabilities that can be assigned to any existing WordPress role. Operators can transfer discussions to other team members in real-time from within the live window when specialized help is required. The system supports pre-programmed sentences using keyboard shortcuts to reduce average handling time, plus comprehensive chat logs with filtering options for quality assurance and performance analysis.
Customization & Offline Handling
All colors and text strings are fully editable from the backend to match your brand styling and tone of voice. When no operators are online, the chat interface automatically converts to a customizable contact form with freely manageable fields to capture leads. The plugin includes IP detection to display customer country and city, sound notifications for new messages, import/export tools for data analysis, and full WPML compatibility for multilingual support sites.
WP Flat Visual Chat Pricing
Check current pricing on the WP Flat Visual Chat sales page — WPExclusive members access it as part of their plan.
| Plan | Price | Sites | Includes |
|---|---|---|---|
| WPExclusive Membership | From $9.99/month | Unlimited | WP Flat Visual Chat + full library |
For developers managing multiple sites, a WPExclusive membership covers WP Flat Visual Chat plus hundreds of other plugins and themes — usually less than one premium license.
WP Flat Visual Chat – Latest Version
WP Flat Visual Chat is actively maintained and receives regular automatic updates. WPExclusive keeps plugin files current — members always download the latest available release.
How to Install WP Flat Visual Chat
- Download the WP Flat Visual Chat .zip from your WPExclusive member account
- In WordPress: Plugins → Add New → Upload Plugin
- Select the .zip and click Install Now → Activate
- Navigate to Flat Visual Chat settings and configure colors, texts, and notification sounds
- Assign the Chat Operator role to support staff under Users → Add New or Edit User
WP Flat Visual Chat Use Cases
E-commerce Product Support
Online retailers use the plugin to guide customers through complex product configurations or checkout processes. When a shopper cannot find a specific option, operators can activate the visual selector to highlight the exact button or field on their screen, reducing cart abandonment and support ticket volume. This visual guidance capability makes it significantly more effective than standard live chat solutions in the WordPress support category.
SaaS Onboarding and Technical Assistance
Software companies leverage the remote viewing capability to assist new users navigating dashboards or troubleshooting errors. Instead of describing where to click, support teams visually demonstrate actions in real-time using the element selection tool, accelerating user onboarding and reducing time-to-resolution for technical issues. The file transfer option also allows operators to share documentation or patches directly within the chat window.
Agencies Managing Multiple Client Sites
Web development agencies deploy WP Flat Visual Chat across client sites to provide immediate visual feedback collection and support. The unlimited site availability through WPExclusive eliminates per-client licensing costs, while the chat transfer feature allows specialists to handle specific technical queries without losing context. The import/export functionality enables agencies to analyze chat data across multiple installations for service improvement.
WP Flat Visual Chat vs Alternatives
| Feature | WP Flat Visual Chat | Tawk.to | LiveChat |
|---|---|---|---|
| Visual Element Selection | ✅ Yes (unique feature) | ❌ No | ❌ No |
| Real-time Screen View | ✅ Yes | ❌ No | Partial (co-browsing) |
| Self-hosted (WordPress) | ✅ Yes | ❌ Cloud only | ❌ Cloud only |
| Available on WPExclusive | ✅ Yes | ❌ | ❌ |
Browse the full support collection on WPExclusive →
Pros and Cons
✅ Strengths
- Unique visual element selection and remote viewing capabilities not found in standard chat plugins
- Real-time AJAX chat implementation with no site speed impact or bloating
- Comprehensive operator management with role assignments, chat transfers, and shortcut macros
- WPML ready with full translation support and multilingual compatibility
⚠️ Limitations
- Visual features require modern browser support on the customer side for optimal performance
- Developer auto-updates require an active license key. WPExclusive publishes updates manually when new versions are released.
Is WP Flat Visual Chat GPL Licensed?
Yes. WP Flat Visual Chat is distributed under the GNU General Public License (GPL) — the same license that governs WordPress itself. GPL gives any user the legal right to use, study, share, and redistribute the software. This is the legal framework that makes WPExclusive’s membership model possible.
WPExclusive distributes 100% original, unmodified files — the same release the developer publishes. No injected code, no alterations, no security risks.
Get WP Flat Visual Chat on WPExclusive
WPExclusive membership starts at $9.99/month, $79/year, or $149 lifetime — giving you WP Flat Visual Chat plus every plugin and theme in the library, on unlimited sites.
Explore the full CodeCanyon collection → or browse all WordPress plugins →
Frequently Asked Questions
What does WP Flat Visual Chat do?
WP Flat Visual Chat is a WordPress live chat plugin that enables real-time support with a unique visual element selector. Operators can view the customer’s screen and highlight specific elements to guide them through processes, in addition to standard text chat and file transfer capabilities.
Is WP Flat Visual Chat free?
WP Flat Visual Chat is a premium plugin sold through CodeCanyon. There is no free version available. WPExclusive members can access it as part of their subscription plans starting at $9.99/month.
What is the latest version of WP Flat Visual Chat?
WP Flat Visual Chat is actively maintained with regular updates for compatibility and feature improvements. WPExclusive members always receive the most current release available.
How much does WP Flat Visual Chat cost?
Retail pricing varies based on the license tier purchased through CodeCanyon. Via WPExclusive, it’s included in plans from $9.99/month with unlimited site usage.
Is it legal to use WP Flat Visual Chat via WPExclusive?
WP Flat Visual Chat is GPL licensed, which explicitly permits redistribution. WPExclusive provides original, unmodified files — fully within GPL terms.
What are the best alternatives to WP Flat Visual Chat?
Tawk.to offers free cloud-based chat but lacks visual element selection. LiveChat provides co-browsing features but requires monthly subscriptions and external hosting. Standard WordPress chat plugins like WP Live Chat Support offer basic text communication without visual guidance tools. All alternatives are available on WPExclusive within the same membership.
