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WooCommerce Help Scout 2.9.1

WooCommerce is the world’s most popular eCommerce solution, powering 28% of all online stores. WooCommerce, proudly part of the Automattic family, is a team of over 80 working remotely across the world to #openeCommerce.

Start relevant conversations with your customers, using WooCommerce and Help Scout.

Using WooCommerce Help Scout, connect your WooCommerce-powered online store to a Help Scout mailbox, helping your customers to request assistance with orders and to receive their answers as quickly as possible.

By using Help Scout with your WooCommerce store, you can expect to see the following:

  • A significant increase in customer satisfaction – 73% of eCommerce customers prefer a chat option over traditional methods such as email, phones and social media.
  • Increased revenue – As customers gain more trust in your store due to it’s awesome support, they are significantly more likely to place an order.
  • Improved organisation of support queries and tickets – Thanks to Help Scout’s great performance and well-designed UI, managing customer queries is now easier than ever for store owners.

 

Help Scout WooCommerce form

Add a help scout form to any part of your WooCommerce website:

Adding Help Scout to your website is now easier than ever, thanks to the plugin’s shortcode support. Add a Help Scout form to any part of your website using the shortcode [wc_help_scout_form]. These forms are easily customizable using CSS and other tools.

 

Quickly start a new conversation related to an order:

When viewing an order within WooCommerce, you may need to quickly contact the customer. Help Scout for WooCommerce adds an intuitive form to each order description within WooCommerce. This form allows you to contact the customer directly through Help Scout.

 

WooCommerce Help Scout
WordPress.com

Product:

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Version: 2.9.1

License: GPL

Updated: April 27, 2021

Changelog:

* Fixed issue 'WP_Privacy_Data_Export_Requests_List_Table' with wordpress 5.3.

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