SupportCandy Gravity Form Integration automatically converts frontend custom form submissions into backend support tickets across multiple form instances. The add-on currently logs version 3.1.7 active usage. This extension provides WordPress developers with a structured data pipeline for managing customer intake requirements.
WPExclusive members get access to SupportCandy Gravity Form Integration as part of a full plugin and theme library, with plans from $9.99/month. See the full SupportCandy collection →
What Is SupportCandy Gravity Form Integration?
SupportCandy Gravity Form Integration is developed by SupportCandy and is a ticketing add-on for WordPress. It connects frontend input fields to a backend support database. It belongs to the support category on WPExclusive, alongside other tools for customer service management.
The integration routes specific user entry data directly to matching ticket criteria. It is designed for site administrators managing high volumes of structured customer inquiries.
Integration Features
The integration creates direct data pathways between custom frontend inputs and backend support agent dashboards.
Automated Ticket Generation
The add-on converts user submissions into formatted tickets without manual data entry. You can link multiple distinct forms to the exact same support desk simultaneously. This ensures complex WordPress support plugins operate accurately without administrator intervention.
Visual Field Mapping
Administrators visually map custom fields directly to corresponding ticket properties. Form attachments link instantly to the generated support request. Every piece of user-submitted information reaches the SupportCandy ecosystem securely.
Third-Party Extension Compatibility
The integration accepts data from other form add-ons natively. It processes PDF files generated by extensions like E2pdf and attaches them internally. This ensures detailed client documents transition safely to the support desk.
Pricing
Check current pricing on the SupportCandy Gravity Form Integration sales page, as this add-on is typically bundled with premium developer licenses. WPExclusive members access it as part of their standard plan.
| Plan | Price | Sites | Includes |
|---|---|---|---|
| WPExclusive Membership | From $9.99/month | Unlimited | SupportCandy Gravity Form Integration + full library |
For developers managing multiple sites, a WPExclusive membership covers the integration plus hundreds of other plugins and themes, usually less than one premium license.
SupportCandy Gravity Form Integration – Latest Version
The current version is 3.1.7. WPExclusive updates plugin files promptly after each release.
How to Install?
- Download the SupportCandy Gravity Form Integration .zip from your WPExclusive member account
- In WordPress: Plugins → Add New → Upload Plugin
- Select the .zip and click Install Now → Activate
- Go to the integrations menu in your WordPress dashboard and authenticate the respective form options
- Create a new mapping by selecting your target form and linking the required fields to ticket properties
SupportCandy Gravity Form Integration Use Cases
Structured Customer Intakes
Sites needing specific data formats before opening a ticket use this add-on to enforce strict requirements. The visual mapping ensures mandatory form fields become custom ticket elements immediately. Agents receive strictly structured data from every user.
Client File Upload Support
Customers experiencing technical issues often need to upload screenshots or error logs. The extension captures these attachments through the frontend form and appends them to the new ticket. Agents review the diagnostic files directly within the backend dashboard.
Agencies and Developers Managing Multiple Client Sites
Agencies use the integration to build reliable customer service portals for clients across various servers. A WPExclusive membership eliminates restrictive per-site licensing costs for multiple add-ons.
Pros and Cons
✅ Strengths
- Visually links custom form fields to internal ticket properties easily
- Processes and attaches files automatically from user submissions
- Supports multiple distinct form configurations on the same website
⚠️ Limitations
- Requires both the core SupportCandy plugin and active form software to operate
- Developer auto-updates require an active license key. WPExclusive publishes updates manually when new versions are released.
Is SupportCandy Gravity Form Integration GPL Licensed?
Yes. SupportCandy Gravity Form Integration is distributed under the GNU General Public License (GPL), the same license that governs WordPress itself. GPL gives any user the legal right to use, study, share, and redistribute the software. This is the legal framework that makes WPExclusive’s membership model possible.
WPExclusive distributes 100% original, unmodified files: the same release the developer publishes. No injected code, no alterations, no security risks.
Get SupportCandy Gravity Form Integration on WPExclusive
WPExclusive membership starts at $9.99/month, $87/year, or $149 lifetime, giving you SupportCandy Gravity Form Integration plus every plugin and theme in the library, on unlimited sites.
Explore the full SupportCandy collection → or browse all WordPress plugins →
Frequently Asked Questions
What does SupportCandy Gravity Form Integration do?
SupportCandy Gravity Form Integration is a support add-on used to turn custom form submissions into mapped tickets automatically. It solves manual data entry delays by piping field inputs directly into the customer service desk. It is used by site administrators managing inbound client requests.
Is SupportCandy Gravity Form Integration free?
The add-on is a premium extension. Via WPExclusive, it is included in access plans starting from $9.99/month.
What is the latest version of SupportCandy Gravity Form Integration?
The current version logged is 3.1.7. The integration is actively maintained, and members receive updated files reliably.
How much does SupportCandy Gravity Form Integration cost?
Retail pricing depends on official bundles. Via WPExclusive, it is included in plans from $9.99/month, covering unlimited sites and the full library.
Is it legal to use SupportCandy Gravity Form Integration via WPExclusive?
SupportCandy Gravity Form Integration is GPL licensed, which explicitly permits redistribution. WPExclusive provides original, unmodified files, fully within GPL terms.
Does SupportCandy Gravity Form Integration process file attachments?
Yes. The integration allows administrators to visually map upload fields so user files append directly to the resulting ticket automatically.
