Directorist – Live Chat is a private messaging system that allows users to have a real-time private conversation with business owners on a directory site. The extension enables direct communication to increase credibility and customer satisfaction. It bridges the gap between listing owners and visitors through an instant messaging interface.
WPExclusive members get access to Live Chat as part of a full plugin and theme library — plans from $9.99/month. See the full Directorist Extensions collection →
What Is Directorist – Live Chat?
Directorist – Live Chat is developed by Directorist Extensions and is a directory plugin for WordPress. Released in 2020, it has become a core component for site owners building interactive marketplaces. It belongs to the directory category on WPExclusive, alongside other tools for professional listing platforms.
The plugin solves the problem of delayed communication between buyers and sellers by providing an on-site chat interface. It is built specifically for listing owners who need to provide high-level customer service and close sales faster.
Directorist – Live Chat Features
The feature set is built around providing a cost-effective and independent instant messaging system for WordPress.
Real-Time Private Messaging
Live Chat provides a secured environment for private conversations without message delivery delays. This helps build strong user relationships by allowing business owners to solve problems instantly. The system is entirely self-contained within your directory website, requiring no external subscription services.
Simultaneous User Management
The extension allows listing owners to chat with multiple users at the same time without leaving the active window. This comprehensive messaging system ensures sellers can manage high volumes of inquiries efficiently. It includes an intuitive interface where owners can switch between different user conversations seamlessly.
Notification and Filtering
To ensure no lead is missed, the plugin sends email notifications upon receiving new chat messages. Owners can also filter chats based on specific users to find historical data quickly. The system includes options to delete entire conversations or unwanted individual chats to keep the database clean.
Pricing
Check current pricing on the Live Chat sales page — WPExclusive members access it as part of their plan.
| Plan | Price | Sites | Includes |
|---|---|---|---|
| Single Site | $29/year | 1 Site | Live Chat Updates |
| Up to 5 Sites | $49/year | 5 Sites | Live Chat Updates |
| Unlimited Sites | $89/year | Unlimited | Live Chat Updates |
| WPExclusive Membership | From $9.99/month | Unlimited | Live Chat + full library |
For developers managing multiple sites, a WPExclusive membership covers Live Chat plus hundreds of other plugins and themes — usually less than one premium license.
Latest Version
The current version is 2.4.1. The plugin receives regular updates to maintain compatibility with WordPress 5.0+ and PHP 7+. WPExclusive updates plugin files promptly after each release.
How to Install
- Download the Live Chat .zip from your WPExclusive member account
- In WordPress: Plugins → Add New → Upload Plugin
- Select the .zip and click Install Now → Activate
- Ensure the base Directorist plugin is installed and active
- Navigate to Directorist Settings to configure the chat button visibility
Use Cases
Real Estate Directory Lead Generation
Allow potential buyers to chat directly with real estate agents listed on your directory site. This immediate contact point increases the likelihood of property viewings and inquiries.
Service-Based Professional Marketplaces
In consultants or service provider directories, clients often have specific questions before booking. Live Chat enables these pre-sale discussions without exposing private email addresses until necessary.
Agencies and Developers Managing Multiple Client Sites
Agencies building custom directory solutions can bundle chat features for clients without per-site license costs using a WPExclusive membership. This adds significant value to the final project delivery.
Pros and Cons
✅ Strengths
- Native integration with Directorist listings eliminates the need for third-party chat scripts
- Responsive design ensures the chat box works on mobile devices
- Supports simultaneous conversations for busy listing owners
⚠️ Limitations
- Requires the core Directorist plugin to function properly
- Does not include video or audio calling features
- Developer auto-updates require an active license key. WPExclusive publishes updates manually when new versions are released.
Is Directorist – Live Chat GPL Licensed?
Yes. Directorist – Live Chat is distributed under the GNU General Public License (GPL), the same license that governs WordPress itself. GPL gives any user the legal right to use, study, share, and redistribute the software. This is the legal framework that makes WPExclusive’s membership model possible.
WPExclusive distributes 100% original, unmodified files from Directorist Extensions. There are no injected codes or security alterations in our releases.
Get Directorist – Live Chat on WPExclusive
WPExclusive membership starts at $9.99/month, $87/year, or $149 lifetime — giving you Directorist – Live Chat plus every plugin and theme in the library, on unlimited sites.
Explore the full Directorist Extensions collection → or browse all WordPress plugins →
Frequently Asked Questions
What does Directorist – Live Chat do?
Directorist – Live Chat is a directory extension used to enable real-time messaging between listing owners and users. Live Chat creates a private communication channel directly within the directory platform to facilitate sales and support.
Is Directorist – Live Chat free?
The extension is a premium product. However, WPExclusive members can access it as part of their membership starting from $9.99/month.
What is the latest version of Directorist – Live Chat?
The current version is 2.4.1. The plugin is actively maintained, and WPExclusive members always receive the most current release shortly after developer updates.
How much does Directorist – Live Chat cost?
Retail pricing ranges from $29 for a single site to $89 for unlimited sites. Via WPExclusive, it is included in plans from $9.99/month.
Is it legal to use Directorist – Live Chat via WPExclusive?
The plugin is GPL licensed, which explicitly permits redistribution. WPExclusive provides original, unmodified files within these legal terms.
Does the admin see the conversations in Directorist – Live Chat?
Website owners can view the chat history for any conversation occurring on the platform. Live Chat gives admins full transparency over lead interactions.
