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Knowledge Base Helpdesk Wiki WordPress Plugin 4.2.1

Updated: June 1, 2020

Envato is an ecosystem of sites to help you get creative. From our world leading digital marketplaces where you can buy or sell stock, project files and creative assets for virtually any medium, through to our education network of tutorials, training and courses. Our sites and services are used by millions of people around the world.

WHAT IS KNOWLEDGE BASE

Knowledge base WordPress plugin helps you build customer self-service helpdesk in minutes. Create resource of helpful articles and answer popular customer question. Our customers use knowledge base as customer support centers, extensive FAQs, products or service documentations, internal company documentations, wiki and much more.

KNOWLEDGE BASE PLUGIN FEATURES
  • Drag & Drop Knowledge Base Posts and Categories Reorder Easily reorder knowledge base posts and categories.
  • Customs Slugs Set custom knowledge base article and category slugs.
  • Breadcrumbs Display breadcrumbs on category and single pages.
  • Article File Attachments
  • Gutenberg Block Ready
  • Live Search
    • Placeholder Set search field placeholder.
    • Hide Button Option to hide search submit button.
    • Placement Select where you want search displayed (main page, category page, single page).
    • Disable Live Search Option to disable live search results.
  • Main Knowledge Base Page
    • Columns Display categories in 2, 3, or 4 columns.
    • Category Style Display knowledge base categories as boxes or lists.
    • Sidebar Display horizontal sidebar.
    • Page Content Display additional content on main page.
    • Reorder Layout Drag & drop order search, knowledge base content, page content and sidebar on the page.
    • Category Count Display article count in category link.
    • View All Link Display “View All” link for each knowledge base category.
    • View All Count Display knowledge base article count in “View All” link.
    • Category Icons Display knowledge base category icons and set unique icon for each category, chose from 200 icons.
    • Category Font Size Set category title font size.
  • Single Page
    • Meta Display / hide article updated date, category and tags meta info.
    • Comments Enable comments on single page. This feature requires theme support!.
  • Voting
    • Public or Member Only Voting Easily set who can post a vote on your site from the plugin´s settings page.
    • Disable Dislike Button
    • Set Vote Icons Set like and dislike icons.
    • Reset Votes Reset votes for a single knowledge base article or all articles.
  • Widgets
    • Articles Display list of articles, order by date, title and filter by tag or category.
    • Categories Display list of knowledge base categories
  • Article List Shortcode Display list of articles, order by date, title and filter by tag or category. Easy to use shortcode generator.
  • Set Category Link Color
  • Set Article Link Color
  • Responsive Design Fully responsive design and optimized for small screen device such as iPhone, iPad.
  • Documented All our product come bundled with step by step documentation covering installation and setup.
  • Translation Ready All our products are translation ready using Poedit tool with instructions in bundled documentation.
  • Set Link Color Using Color Picker
  • Regular Product Updates Knowledge Base Plugin is kept up to date with the latest WordPress versions Knowledge Base | Helpdesk | Support | Wiki WordPress Plugin - 4

 

Knowledge Base Helpdesk Wiki WordPress Plugin
WordPress.com

Product:

Category:

Version: 4.2.1

License: GPL

Updated: June 1, 2020

Changelog:

Added opening attchemnts in new window
Added help page
Updated theme download URL
Updated ACF
Separated base CSS to enqueue only for KB theme
Fixed categories and tags not showing in Guttenberg
Fixed table of contents title

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